0101 · AI INTEGRATION

AI integration services that reach production, not a pilot graveyard.

Bolting an LLM onto a product is easy to demo and hard to ship. We integrate OpenAI and Claude into your systems the way they survive real use — grounded on your data, guarded against hallucination, observable in production.

Scope an integrationSee the evidenceRAG · AGENTS · GROUNDED
  • GROUNDINGRAG
  • HALLUCINATION0-target
  • SHIPS TOProduction
02 · OUTCOMES

What integration done right buys you.

Grounded answers
RAGGrounded answers

The model answers from your documents and data, with citations — not from its training set. Retrieval is the difference between useful and plausible.

Hallucination target
0Hallucination target

The same zero-hallucination discipline behind DataGreat: grounded retrieval, guardrails, and human review where the cost of being wrong is real.

Observable in production
ProdObservable in production

Logging, evals and cost controls from day one. You can see what the model was asked, what it retrieved, and what it answered — and roll back a bad prompt.

03 · CAPABILITIES

The integration surface, end to end.

Most 'AI integration' stops at an API key and a prompt. The work that matters is retrieval, grounding, evaluation and the plumbing that keeps it reliable under load.

  • 01 / 06

    RAG systems

    Retrieval-augmented generation over your documents, tickets, catalogue or knowledge base. Chunking, embeddings, reranking and citation — built to answer from your data.

    • Embeddings
    • Vector search
    • Reranking
  • 02 / 06

    LLM integration

    OpenAI, Claude and open-weight models wired into your product and back office, behind an abstraction so you are never locked to one vendor.

    • OpenAI
    • Claude
    • Model routing
  • 03 / 06

    Custom GPTs & assistants

    Purpose-built assistants grounded on your content, with the tools and permissions your workflow needs — internal or customer-facing.

    • Assistants
    • Tool use
    • Permissions
  • 04 / 06

    Guardrails & grounding

    Input and output validation, refusal handling, and grounding checks so the system says 'I don't know' instead of inventing. This is the part demos skip.

    • Validation
    • Grounding
    • Refusals
  • 05 / 06

    Evaluation & observability

    Eval sets, regression checks and production logging so you know when a prompt or model change made things worse before your users do.

    • Evals
    • Logging
    • Cost control
  • 06 / 06

    Agentic workflows

    When a single call isn't enough: multi-step agents that call tools, check results and act — the same discipline behind Betty and Sentinel AI.

    • Agents
    • Tool calling
    • Orchestration
04 · APPROACH

From API key to reliable feature.

We treat an AI feature like any other production system: measured, grounded, and observable — not shipped on vibes.

  1. 01

    Define the task and the bar

    What exactly should the model do, on what data, and how will we know it's right? We write the eval set before we write the prompt.

    7 days
  2. 02

    Ground it

    Build the retrieval layer over your real data, so the model answers from your source of truth. Grounding first, generation second.

    14 days
  3. 03

    Guard and evaluate

    Add guardrails, run the evals, and measure against the bar. Failures here are cheap; failures in production are not.

    14 days
  4. 04

    Ship with observability

    Deploy behind logging and cost controls, watch real usage, and iterate on the prompts and retrieval with data instead of guesses.

05 · WHO THIS IS FOR

Teams with an AI feature that has to be right.

When a wrong answer costs a customer, a contract or a compliance breach, plausible isn't good enough — the integration has to be grounded and measured.

ROLE

Product team, B2B SaaS

PAIN
The AI feature demoed well but hallucinates on real customer data, and support is fielding the fallout.
SOLUTION
Rebuild it on RAG over the customer's own data, with grounding checks and an eval set, so answers cite sources and the system can say 'I don't know'.
ROLE

Operations lead

PAIN
Staff copy-paste between an internal knowledge base and customers; an assistant could answer, but only if it's accurate.
SOLUTION
A grounded custom assistant over the knowledge base, with permissions and logging, that staff and customers can trust.
ROLE

CTO evaluating vendors

PAIN
Every AI vendor promises magic; none will show evals, grounding or a rollback story.
SOLUTION
An integration built the way production software is built — eval sets, observability, model-agnostic abstraction — that you own and can audit.
06 · EVIDENCE

Grounding is a discipline we already run.

Zero-hallucination isn't a slogan here — it's the pipeline behind a product serving verified data for 42 countries.

  • DataGreat — zero-hallucination pipelinedatagreat.com

    Verified travel intelligence for 42 countries, enriched by a purpose-built pipeline that grounds every output and flags anything it cannot source. The reference for how we integrate AI: grounded, cited, reviewed.

    Countries
    42Countries
    Verified data points
    26.8kVerified data points
    Hallucinations
    0Hallucinations
  • Sentinel AI — agentic integration

    An autonomous pentest agent integrated with the Kali toolchain: it calls real tools, interprets output and acts. Proof we ship agentic AI that operates against live systems, not toy demos.

    Agent
    AutonomousAgent
    Integrated
    KaliIntegrated
    In-house
    100%In-house
  • Betty — LLM in real operations

    A production agent with 24 tools across 8 categories, driven over WhatsApp inside a live business. Real LLM integration under real operational load.

    Tools
    24Tools
    Categories
    8Categories
    Live
    24/7Live
07 · ENGAGEMENT

Scope the integration first.

We start by defining the task and the success bar. If an LLM is the wrong tool for it, we'll tell you before you spend on a retainer.

Integration sprint

$$

You have one AI feature to get right.

  • Task definition and eval set
  • RAG or LLM integration for one feature
  • Guardrails and grounding checks
  • Production logging and a cost baseline
Scope a sprint

AI feature retainer

$$$

You have a roadmap of AI features.

  • Multiple features across the product
  • Shared retrieval and eval infrastructure
  • Model-agnostic abstraction layer
  • Ongoing eval, tuning and cost control
Talk to us

Embedded AI team

$$$$

AI is core to the product and needs depth.

  • Dedicated engineers in your codebase
  • Custom retrieval and agent infrastructure
  • Security and compliance review
  • Quarterly AI roadmap
Scope an engagement
08 · STACK

What we integrate with.

Vendor-flexible at the model layer, rigorous everywhere the reliability lives.

MODELS
  • OpenAI
  • Claude
  • Open-weight LLMs
RETRIEVAL
  • Embeddings
  • Vector DB
  • Reranking
  • RAG
RELIABILITY
  • Evals
  • Guardrails
  • Observability
DELIVERY
  • Next.js
  • Python
  • Postgres
  • Queues
09 · FAQ

Straight answers.

What people ask before commissioning an AI integration.

What are AI integration services?

AI integration services connect large language models — OpenAI, Claude, open-weight models — into your product and workflows so they do real work: answering from your data, automating a task, powering a feature. The hard part isn't the API call; it's grounding, guardrails and observability that keep it reliable in production.

What is RAG and do we need it?

RAG (retrieval-augmented generation) makes the model answer from your documents and data instead of its training set, with citations. If your use case involves your own content, catalogue or knowledge base — and accuracy matters — you almost certainly need it. It's the single biggest lever against hallucination.

How do you stop the model from hallucinating?

You ground it and you measure it. Retrieval over your source of truth, guardrails that validate output, and a design that lets the system say 'I don't know' rather than invent. Then an eval set catches regressions. It's the same discipline behind DataGreat's zero-hallucination pipeline.

Are we locked into one AI vendor?

No. We put a model-agnostic abstraction between your product and the provider, so switching between OpenAI, Claude or an open-weight model is a config change, not a rewrite. Vendor lock-in is a choice, and we design against it.

Can you integrate AI into our existing product?

Yes — most of our integration work lands inside an existing codebase and existing systems. We wire retrieval and models into what you already run, behind logging and cost controls, rather than asking you to adopt a separate platform.

Why Solustiq for AI integration?

Because we run grounded AI in production. DataGreat serves verified data for 42 countries on a zero-hallucination pipeline, and Betty and Sentinel AI are agents that act on real systems. We integrate AI the way we already run it — measured, grounded, observable.

10 · RELATED

Where integration connects.

AI integration rarely ships alone. These are the tracks it usually touches.

GET STARTED

Scope your AI integration.

Tell us the feature or workflow you want AI in. We'll define the task, the data and the success bar — and tell you honestly whether an LLM is the right tool.