Privacy Policy
How we collect, use, protect and share information, in line with KVKK and international best practices.
Introduction
This Privacy Policy explains how Solustiq Yazılım ve Yapay Zeka Teknolojileri Anonim Şirketi (“Solustiq”) processes information obtained through https://solustiq.com and our affiliated digital products.
It is prepared in line with KVKK and, to the extent applicable, GDPR.
Information we collect
Information you provide
- Name, email, company, phone and message content submitted via forms
- Trade name, tax ID, billing address when you become a contracting party
- Newsletter signup data when you give explicit consent
- CV and voluntary information on candidate applications
Automatically collected data
- IP, browser, OS, screen resolution
- Pages visited, time spent, referrer URL
- Engagement data via cookies and similar technologies
- Security logs for potential attack detection
How we use the data
- Fulfilling the service or proposal you requested
- Meeting our contractual obligations
- Measuring service quality, improving product performance
- Meeting our legal obligations
- Detecting abuse and fraud, ensuring system security
- Sending marketing communications where you've consented
Cookies
Technically essential cookies run by default on our site; analytical and marketing cookies are only enabled with your consent. See our Cookie Policy for details.
Who we share data with
We do not sell your data. We share only as necessary with:
- Cloud infrastructure providers (AWS, GCP)
- Email delivery services (Postmark, Resend, Google Workspace)
- Analytics providers (when consented)
- Payment and invoicing institutions
- Professional advisors
- Competent public authorities where legally required
International transfers
Some of our service providers are based in the EU or U.S. Cross-border transfers use appropriate safeguards under KVKK Art. 9 and GDPR Art. 46, such as standard contractual clauses or binding corporate rules.
Data security
- TLS 1.2+ in transit, AES-256 disk encryption at rest
- Least-privilege access, MFA, audited access
- Monitoring, anomaly detection, regular security audits
- Dependency updates
- KVKK and security training for personnel
Your rights
Under KVKK Art. 11 and, where applicable, GDPR:
- Access, correction, deletion
- Restriction of processing and stopping transfers
- Data portability
- Object to automated decision-making
- Withdraw consent at any time
- Lodge a complaint with the supervisory authority
Requests: kvkk@solustiq.com.
Children's privacy
Our services are B2B-focused and are not designed for users under 18. If detected, such data is deleted without delay.
Policy changes
We may update this policy from time to time. Material changes will be published on this page.